Update: The Court granted final approval to the Settlement on September 11, 2020. You can review the Court's Order Granting Final Approval of Class Settlement and Granting Motion for Attorneys' Fees, Expenses, and Service Awards to the Class Representatives here.
All timely claims have been reviewed and payments for valid claims have been mailed.
For information regarding future repairs, see FAQ 15.
The Settlement provides two benefits to Class Members: (1) cash reimbursement for costs paid for repairs related to a customer complaint of moldy, mildew-y, or similar odor emanating from the vehicle’s HVAC system including cleaning the evaporator and replacing the filter, and (2) coverage for those repairs in the future. The percentage of reimbursement or coverage is on a sliding scale based on the age of the vehicle.
Vehicle Age Time Period |
Reimbursement/ Coverage Amount |
Warranty Coverage Period (the earlier of 4 years from in-service date or 50,000 miles, under standard warranty) |
100% |
From end of Warranty Coverage Period to the earlier of 8 years from in-service date or 100,000 miles |
70% |
From end of prior Period to the earlier of 10 years from in-service date or 125,000 miles |
50% |
The deadline to file a Claim Form for past repairs has passed.
Future repairs may be made from December 7, 2020, until your vehicle reaches 10 years from the in-service date or 125,000 miles. If you need a covered repair, please make an appointment at an Authorized Service Center.
Am I a Class Member?
You are a Class Member if you are a current or former owner or lessee of one of the following Mercedes-Benz vehicles who purchased or leased your vehicle in the United States:
- C - Class (model years 2008-2019);
- GLK - Class (model years 2010-2015);
- CLS - Class (model years 2012-2017);
- E - Class (model years 2010-2019);
- GLA - Class (model years 2015-2019);
- GL - Class (model years 2013-2016);
- GLE - Class (model years 2016-2019);
- GLS - Class (model years 2017-2019);
- M - Class (model years 2012-2015); or
- GLC - Class (model years 2016-2019).
Protecting Your Personal Information
Your identity and all information you provide in making your claim will be kept strictly confidential in accordance with the Settlement Agreement. All personal information acquired as a result of this settlement will solely be used for the purposes of evaluating and paying claims under the Settlement Agreement. Once all timely, valid claims have been paid, and in compliance with applicable retention law, all personal information obtained in connection with this settlement will be destroyed in a manner most likely to guarantee that such information will not be obtained by unauthorized persons.